General Terms and Conditions

5.3 General Terms and Conditions

Last updated: 07-07-2026

These general terms and conditions apply to all purchases made via the website of [Store Name], located at [Business Address], reachable via [Store email address]. 

1.Applicability By placing an order, you agree to these general terms and conditions, our return policy, shipping policy, payment policy, privacy policy, and cookie policy.

2.Product Information We make every effort to describe products correctly and provide up-to-date information. Colors may vary slightly depending on the screen. Typographical or pricing errors and inaccuracies may occur; no rights can be derived from these.

3. Ordering and Payment Orders will only be processed upon receipt of full payment. The available payment methods ([Payment Providers]) may vary by country. Customers are responsible for checking which payment methods are available for their location.

4. Processing and Delivery Processing time (dispatch): 1 to 3 business days. Shipping time after processing: 1 to 7 business days, depending on location. Shipping takes place directly from our supplier in China; customs fees may apply. The stated timeframes are indicative; delays due to busy periods, holidays, or customs procedures do not entitle you to cancellation or a refund.

5. Returns and Cancellations See our separate return policy for all conditions. Cancellation after placing an order is not possible, and a refund or chargeback cannot be opened until the item has been received. 

6. Liability We are not responsible for loss or damage during shipment if the tracking indicates that the package has been delivered to the specified address. Our liability is in all cases limited to a maximum of the purchase amount of the item in question. Always check your address details carefully.

7. Intellectual Property All content on the website (texts, photos, logos, design) is the property of [Store Name] and may not be used without prior written permission.

8. Complaints Procedure Complaints can be submitted in writing via [Store email address]. We aim to respond within 5 working days. When complaining about size or quality, always include clear photos and a description.

9. Applicable Law These terms and conditions are governed by Dutch law. Disputes shall be submitted to the competent court in the district where [Store Name] is established, unless mandatory law provides otherwise.